Unified AI Customer Service
Platform

Transform your customer support with intelligent multi-channel integration, 24/7 automated assistance, and powerful AI-driven insights.

Complete Customer Service Solution

Everything you need to deliver exceptional customer support across all channels

Smart Conversation Management

Unified three-column interface with real-time chat, intelligent routing, and seamless escalation to human agents.

  • • Multi-format support (text, image, voice, files)
  • • Smart routing & allocation rules
  • • VIP customer prioritization
  • • One-click ticket creation

Advanced AI Engine

24/7 intelligent chatbot with intent recognition, entity extraction, sentiment analysis, and continuous learning.

  • • Intent & entity recognition
  • • Multi-turn conversations
  • • Automatic knowledge base learning
  • • Real-time sentiment analysis

Multi-Channel Integration

Unified support across all customer touchpoints with seamless channel switching.

  • • Website & mobile app
  • • WeChat & WhatsApp
  • • Email & phone
  • • API integrations

Experience the Platform

See how our three-column interface revolutionizes customer service workflows

Active Sessions

Sarah Johnson
Product inquiry - 2 min ago
AI 80% confidence
VIP Customer - Mike Chen
Technical support - 5 min ago
Emma Wilson
Billing question - 8 min ago
Hi, I'm having trouble with my recent order. The tracking shows "delayed" but I need it urgently.
I understand your concern. Let me check the latest status for you right away.
AI suggested response: "I see your order #12345 is experiencing a 2-day delay. Would you like me to expedite shipping?"

AI Assistant

Intent Detected
Order tracking inquiry
Customer Sentiment
Frustrated (75%)
Quick Actions
  • • Expedite shipping
  • • Offer discount
  • • Escalate to supervisor

Intelligent Management

Powerful knowledge base and workflow automation tools

Knowledge Base Management

  • Visual knowledge base cards with overview statistics
  • Create new knowledge bases with guided setup
  • Full CRUD operations with search and filtering
  • AI-powered content optimization suggestions

Workflow Automation

  • Visual workflow designer with drag-and-drop
  • Conditional triggers and automated responses
  • Multi-step approval processes
  • Real-time workflow monitoring and analytics

Connect with Everything

Seamlessly integrate with your existing tools and platforms

微信
WeChat
WA
WhatsApp
FB
Facebook
📧
Email
📱
Phone
API
Custom API

RPA Automation

Automatically execute backend tasks like order tracking, refund processing, and customer data updates without human intervention.

Order Tracking
Auto-query logistics
Refund Processing
Streamlined returns
Data Sync
CRM integration

Ready to Transform Your Customer Service?

Join thousands of businesses delivering exceptional customer experiences with AI-powered support.

Get Started Today

No credit card required • Setup in 5 minutes