Unified AI Customer Service
Platform

Transform your customer support with intelligent multi-channel integration, 24/7 automated assistance, and powerful AI-driven insights.

Complete Customer Service Solution

Everything you need to deliver exceptional customer support across all channels

Smart Conversation Management

Unified three-column interface with real-time chat, intelligent routing, and seamless escalation to human agents.

  • • Multi-format support (text, image, voice, files)
  • • Smart routing & allocation rules
  • • VIP customer prioritization
  • • One-click ticket creation

Advanced AI Engine

24/7 intelligent chatbot with intent recognition, entity extraction, sentiment analysis, and continuous learning.

  • • Intent & entity recognition
  • • Multi-turn conversations
  • • Automatic knowledge base learning
  • • Real-time sentiment analysis

Multi-Channel Integration

Unified support across all customer touchpoints with seamless channel switching.

  • • Website & mobile app
  • • WeChat & WhatsApp
  • • Email & phone
  • • API integrations

Experience the Platform

See how our three-column interface revolutionizes customer service workflows

Active Sessions

Sarah Johnson
Product inquiry - 2 min ago
AI 80% confidence
VIP Customer - Mike Chen
Technical support - 5 min ago
Emma Wilson
Billing question - 8 min ago
Hi, I'm having trouble with my recent order. The tracking shows "delayed" but I need it urgently.
I understand your concern. Let me check the latest status for you right away.
AI suggested response: "I see your order #12345 is experiencing a 2-day delay. Would you like me to expedite shipping?"

AI Assistant

Intent Detected
Order tracking inquiry
Customer Sentiment
Frustrated (75%)
Quick Actions
  • • Expedite shipping
  • • Offer discount
  • • Escalate to supervisor

Intelligent Management

Powerful knowledge base and workflow automation tools

Knowledge Base Management

  • Visual knowledge base cards with overview statistics
  • Create new knowledge bases with guided setup
  • Full CRUD operations with search and filtering
  • AI-powered content optimization suggestions

Workflow Automation

  • Visual workflow designer with drag-and-drop
  • Conditional triggers and automated responses
  • Multi-step approval processes
  • Real-time workflow monitoring and analytics

Latest Insights

Stay updated with the latest trends in AI customer service and industry best practices

AI工作流示意图
Automation March 15, 2025

Workflow Automation Best Practices

Learn the essential strategies for implementing effective workflow automation in your customer service operations.

Connect with Everything

Seamlessly integrate with your existing tools and platforms

微信
WeChat
WA
WhatsApp
FB
Facebook
📧
Email
📱
Phone
API
Custom API

RPA Automation

Automatically execute backend tasks like order tracking, refund processing, and customer data updates without human intervention.

Order Tracking
Auto-query logistics
Refund Processing
Streamlined returns
Data Sync
CRM integration

Ready to Transform Your Customer Service?

Join thousands of businesses delivering exceptional customer experiences with AI-powered support.

Get Started Today

No credit card required • Setup in 5 minutes